Thomas
diciembre de 2023
everything is perfect , except when will you return my deposit, room #612, on check in May 2, hotel charged me EUR2008.8,. Then on check out date , hotel charged me EUR2126.3, the Eserc is 9637747. so when will you return EUR2008.8
Peng
mayo de 2023
Just a minute from Termini and room itself was very nice
Howard
febrero de 2024
At first, we received an upgrade and were given a very large and spacious room as a honeymoon treat. The problem was that the room faced the street, and the windows were not soundproof at all—on the first night, we couldn’t sleep. It’s important to request an interior room that doesn’t face the street. When we spoke to the staff and asked to change rooms, they were very kind and promised to try to arrange it. We left our suitcases in the room, and when we returned from a full day of touring, they told us our luggage was already waiting in the new room, which was indeed interior, quiet, and allowed us to sleep peacefully. Breakfast was perfect and varied, and the attitude of the entire hotel staff was kind and wonderful.
Eynav
abril de 2025
Bear in mind, in winter, Italy hotels don't open aircon. The location is great as it is just 1-2 minutes away from Termini station. There are a lot of eatery places nearby. The hotel itself also has a restaurant. The room is actually big, but it becomes small as there is a large balcony which you don't really need it unless you don't go around Rome to visit attractions. The towels are thick and white. The toilet bowl is small, and there is a sitting bidet (wondered why they wasted space for that and not using bidet as Asians). The shower head is good. The ventilation in the bathroom is not really working. The bed is okay, but the pillow is thin. The staff is nice and friendly. The cleaner (Indian ethinic) is very nice and professional. The breakfast is acceptable with a variety of bread and cold cuts. The coffee is good. Overall, 8.5/10.
Tz007
marzo de 2025
Wonderful hotel. We arrived after a long flight to a very helpful staff. Our first trip to Italy so we had lots of questions. The staff was great. The room was clean and good amount of space for a European hotel, which are usually small. The breakfast at the hotel was excellent and a good value for $12 Euros per person. We had dinner at the hotel restaurant too, which was good. Other good restaurants and bars are nearby. We took the Hop On/Hop Off bus one day around Rome, at the hotel's suggestion. Was a fun way to see a lot. This property is located 2-3 blocks from the main Train Station, which is helpful if you are traveling by train. We would definitely stay at this property again.
Farrell
noviembre de 2022
Location is great. 5mins walk from Rome termini trian station and 15 mins walk to colosseum. The breakfast has good variety. And we can make waffles ourselves ! Room is spacious and wash room size is decent
Guanyue
diciembre de 2024
Positioned close to the train station which ensures fast connections, there are many places for dinner around. About 30 minutes on foot from the main tourist attractions. Spacious rooms, decent breakfast
Mihaela
diciembre de 2024
Hotel is very convenient for Rome Termini station. Like most big cities the area around main railway stations is not the best, but equally it’s not bad either. Hotel is large with decent facilities and good sized rooms. Everything was very clean.
David
mayo de 2024
Hotel staff excellent but there was a lot of street noise right through to early hours of the night which distracted from a great nights sleep and we were on 4th floor. Some disappointing items in the room required attention. On raising with staff, they reacted very quickly, but disappointed we had to point out defects, broken clothes rain in wardrobe, shower support slip rail loose.
Robert
marzo de 2025