UNAHOTELS Decò Roma

everything is perfect , except when will you return my deposit, room #612, on check in May 2, hotel charged me EUR2008.8,. Then on check out date , hotel charged me EUR2126.3, the Eserc is 9637747. so when will you return EUR2008.8

Wonderful hotel. We arrived after a long flight to a very helpful staff. Our first trip to Italy so we had lots of questions. The staff was great. The room was clean and good amount of space for a European hotel, which are usually small. The breakfast at the hotel was excellent and a good value for $12 Euros per person. We had dinner at the hotel restaurant too, which was good. Other good restaurants and bars are nearby. We took the Hop On/Hop Off bus one day around Rome, at the hotel's suggestion. Was a fun way to see a lot. This property is located 2-3 blocks from the main Train Station, which is helpful if you are traveling by train. We would definitely stay at this property again.

Positioned close to the train station which ensures fast connections, there are many places for dinner around. About 30 minutes on foot from the main tourist attractions. Spacious rooms, decent breakfast

The breakfast buffet is fantastic. I have done a lot of traveling, and it may be the best breakfast buffet I've had. The location is good, and you're within walking distance of the Colosseum, the Forum, the Spanish Steps, and Trevi Fountain. My room was very comfortable, and the staff there is top notch. I stayed there twice during my travels, and the 2nd time my luggage did not make the flight from Milan I was told by the airline that it would be sent to the hotel the next day, but did not arrive. The staff at the front desk called ITA for me, and was able to track it down. They had them hold it at the airport since I was departing the following day. They also called the taxi company I had booked, and reschedule my pickup time earlier, so I could get my luggage at the airport. I've stayed there twice, and would highly recommend UNAHOTELS Deco Roma, and would absolutely stay there again.

The Bell staff was incredible! we rented a car at the airport and were very uneasy driving at night through Rome, but as we pulled up the the hotel, the Parking garage was difficult to find and the staff jumped right in the car with my husband and got him settled while I got us checked in. The restaurant and bar on site was wonderful!